Reservations Coordinator

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Reservations Coordinator - Uckfield - 20K

Reservations Coordinator needed for a luxurious Hotel based near Uckfield. The successful Reservations Coordinator will either have experience of working on front desk or come from a background in either a retail or customer service environment.

Some of the main duties of the Reservations Coordinator will be responsible for (to include but not limited to):

  • Manage activities and rooms reservations
  • Manage group bookings while following the group booking procedure
  • Process all individual reservations requests, changes, and cancellations received by phone or email
  • Manage group inventory and ensure these are kept up-dated with any changes until departure
  • Ensuring all correspondence and administration for both individual reservations & group reservations is kept up to date at all times and dealt with in accordance to brand standards.

Skills:

  • Retail and all customer service considered
  • Excellent communicator in person and on the telephone
  • Warm and friendly disposition
  • Genuine desire to serve our guests
  • Organised and good attention to detail
  • Accurate data entry and computer work
  • The position is full-time working 5 days over 7 including weekends and bank holidays on a rota basis.

Benefits

  • Contributory pension scheme
  • Meals on duty
  • Uniform
  • Complimentary car parking
  • Discounted use of the hotel rooms for Family & Friends

This really is a fantastic opportunity for a Reservations Coordinator to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!