Business Support Coordinator


Clearwater People Solutions are currently recruiting for a Business Support Coordinator to come and join us in our office in Crawley, West Sussex on a permanent basis

The role is to support two areas of the business to follow processes and procedures for the running of the sales teams and act as a facilitator for contracts and sales reports. It will also involve a number of administrative tasks related to the sales team.

Main Duties and Responsibilities

  • Timely completion of all new contractor and client contracts upon placement by Sales Consultant. These will often need to be issued to tight deadlines.
  • Maintaining the contract end date database and issuing any extended contractor documentation accordingly.
  • Ensuring that all contractors are compliant with employment regulations. i.e. Passport and VISA and other docs.
  • Conduct initial contractor introduction call to inform contractor of payment schedule and timesheet process.
  • Maintenance of all contractor files and contractor records.
  • Main point of contact for all contractors, the Business Support Co-Ordinator will liaise with the contractor dealing appropriately with any queries they have regarding timesheets and payments, contracts and extensions etc.
  • Administration regarding contract and permanent placement details. Liaising with the accounts department on these matters.
  • Uploading CV’s and website applicants onto database.
  • Adhoc involvement with events, research or assistance on projects as and when required by the Operations Manager or Marketing Manager.
  • To report company sales stats on a monthly basis.
  • Production of KPI reports and any ad hoc statistics as required.
  • Timely completion of monthly 1:1 forms.  
  • Ensuring Client TOBs are scanned and kept updated in database.
  • Job board technical support and 1st line support for any of our systems – PC’s/Adapt/Jobmate.
  • Adapt Maintenance.
  • Any Ad hoc duty or administration as the business requires on any areas of the business whether sales related, facilities management or operational.

Skill Set and Experience Required:

  • An understanding of the recruitment process or sales environment.
  • Good organisational skills and a pro-active attitude.
  • A good eye for detail and a thorough approach.
  • Excellent communication skills.
  • Have the ability to prioritise your own workload.
  • Be able to work to deadlines.
  • Be able to cope with pressure
  • Outgoing, good communicator and self-driven.
  • Responsive- you will be working in a fast moving environment and need to be able to react to requests at speed.

For more information, please contact Hayley Waterhouse on 01293 217441 or apply as instructed

Please note: If you have not been contacted regarding your submission within 2 weeks your application has been unsuccessful for this role only.